| Issue ID | 1043852 |
| Internal NHTSA # | 10567353 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | S400 |
| Model Year | 2010 |
| File date | 13/11/10 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | First trouble: engine did not start on 11/13/2010. The trouble happened within the first month after delivery. Two repairmen on the road service showed and could not fix the problem. Third repairman who said as the number-one repairman on the road service finally fixed the problem, taking about 3 hours. Second trouble: engine did not start on 9/10/2011. A repairman on the road service could not fix. So the car was towed to the repair shop of the dealer. It took several days to fix there. Third trouble: engine did not start on 5/29/2013. A repair person on the road service could not fix. So the car was towed to the repair shop of the dealer. It took 3 weeks to fix there. What the same trouble happened three time is indicative for that the car has trouble with engine designs or something of engineering design. We believe that the car has safety problem. |
| Vehicle Mileage at Failure | 413 |
| Number of Occurences | 3 |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | PALOS VERDES ESTATES, CA |
| VIN pattern | WDDNG9FB1AAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |